Terms of Service

Please read these terms carefully before using our services

Last Updated: November 25, 2024

description Agreement to Terms

By accessing or using Wafo Live WhatsApp Marketing Solution ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

account_circle User Accounts

Account Registration

To use our Service, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Providing accurate and up-to-date information

Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. By using the Service, you represent that you meet these requirements.

policy Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Send spam or unsolicited messages to recipients
  • Violate any applicable local, national, or international law
  • Infringe upon the intellectual property rights of others
  • Transmit malicious code or engage in harmful activities
  • Attempt to gain unauthorized access to our systems
  • Use the Service for fraudulent or illegal activities
  • Harass, abuse, or harm other users

payments Billing and Payment

Subscription Fees

You agree to pay all fees associated with your chosen subscription plan. All fees are non-refundable except as expressly stated in our refund policy.

Payment Methods

We accept various payment methods including credit cards, debit cards, and bank transfers. You authorize us to charge your payment method for all fees incurred.

Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current rate for your subscription plan.

cancel Cancellation and Refunds

Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellations take effect at the end of the current billing period.

Refund Policy

We offer a 30-day money-back guarantee for new customers. If you cancel within 30 days of your initial purchase, you will receive a full refund. Refunds are not available after this period.

copyright Intellectual Property

The Service and its original content, features, and functionality are owned by Wafo Live and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

shield Limitation of Liability

To the maximum extent permitted by law, Wafo Live shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the Service
  • Unauthorized access to or alteration of your data
  • Statements or conduct of any third party on the Service
  • Any other matter relating to the Service

warning Service Modifications

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We may also modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

gavel Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Dubai.

contact_support Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@wafo.live
  • Phone: +971 56 660 7486
  • Address: Boulevard Plaza Tower 1, Downtown, Dubai